ROBOTIC PROCESS AUTOMATION (RPA)

Smarter workflows with RPA

Robotic Process Automation (RPA) uses software ‘robots’ to automate repetitive, rule-based tasks across your business systems — streamlining workflows and freeing up employees for higher-value work. At Logiq Group, we're a team of process automation consultants who help New Zealand businesses work smarter, not harder.

 

ABOUT RPA

Robotic Process Automation explained

RPA uses software robots to mimic the clicks, entries, and actions humans perform across digital systems. These bots work across your existing software (ERP, CRM, email, spreadsheets, web portals) without requiring major system overhauls.

While ERP systems often include built-in automation for specific workflows within that platform, RPA goes further. It connects the gaps between multiple systems, automating processes that span the entire business including finance, sales, and operations.

RPA helps connect the gaps between multiple systems
USE CASES

Why RPA is essential for businesses today

When too many tasks are done by hand, things start to pile up. Staff get stuck entering data or double-checking numbers instead of focusing on customers or strategy. Small mistakes turn into delays, and everyone feels the pressure.

RPA takes care of the repetitive work in the background. It keeps data consistent, cuts down on errors, and speeds up your day-to-day processes, so your team can get back to the work that actually moves the business forward.

RPA works across ERP and non-ERP systems, making it valuable whether you're running HARMONiQ, NetSuite, MYOB, SAP, or a mix of different platforms.

Trust

Invoice and payment processing

Bots extract data from invoices, match them to purchase orders, update accounting systems, and flag exceptions for review.

Referrals

Stock and order management

Automate inventory updates, reorder triggers, supplier communications, and order confirmations across multiple platforms.

End - to - end

HR onboarding and payroll

New employee data flows automatically from recruitment systems into payroll, benefits platforms, and access management tools.

strategy support

Customer service workflows

Route enquiries, update CRM records, trigger follow-up emails, and escalate issues based on predefined rules.

Growth Partner

IT helpdesk automation

Password resets, software provisioning, ticket routing, and system health checks happen without manual intervention.

TAILORED SOLUTIONS

How Logiq Group delivers RPA

We don't force generic software into your business. Our process starts by understanding how your team works, then configuring automation to fit. Whether you're running HARMONiQ, NetSuite, MYOB, SAP, or another ERP system, we build smart workflows using tools such as Power Automate alongside your platform's built-in capabilities.

We follow a proven process: discovery, implementation, and ongoing support. Our approach combines local expertise with global capability to deliver automation that actually works for your business.

Logiq Group delivers RPA following a proven methodology.
Logiq Group automation tools
 

Tools we use:

  • Microsoft Power Automate
    Our core tool for automating workflows across your apps and ERP.
  • ERP-native automation tools
    Leveraging what your system already offers.
  • Integrations and scripting
    For syncing systems and streamlining data entry where needed.

THE FUTURE OF RPA AND AI

Building the foundation for tomorrow

AI-powered bots, predictive analytics, and multimodal automation are reshaping how businesses operate. RPA serves as the foundation for businesses wanting to stay competitive.

Companies that automate now position themselves to adopt future advances without starting from scratch.

The future of RPA and AI: get started with Logiq Group
Logiq Group are Robotic Process Automation (RPA) experts

Ready to work smarter?

Let's talk about where automation could take the load off your team and give your business the edge to grow.