ROBOTIC PROCESS AUTOMATION (RPA)
Smarter workflows with RPA
Robotic Process Automation (RPA) uses software ‘robots’ to automate repetitive, rule-based tasks across your business systems — streamlining workflows and freeing up employees for higher-value work. At Logiq Group, we're a team of process automation consultants who help New Zealand businesses work smarter, not harder.
Robotic Process Automation explained
RPA uses software robots to mimic the clicks, entries, and actions humans perform across digital systems. These bots work across your existing software (ERP, CRM, email, spreadsheets, web portals) without requiring major system overhauls.
While ERP systems often include built-in automation for specific workflows within that platform, RPA goes further. It connects the gaps between multiple systems, automating processes that span the entire business including finance, sales, and operations.

Why RPA is essential for businesses today
When too many tasks are done by hand, things start to pile up. Staff get stuck entering data or double-checking numbers instead of focusing on customers or strategy. Small mistakes turn into delays, and everyone feels the pressure.
RPA takes care of the repetitive work in the background. It keeps data consistent, cuts down on errors, and speeds up your day-to-day processes, so your team can get back to the work that actually moves the business forward.
RPA works across ERP and non-ERP systems, making it valuable whether you're running HARMONiQ, NetSuite, MYOB, SAP, or a mix of different platforms.
Invoice and payment processing
Bots extract data from invoices, match them to purchase orders, update accounting systems, and flag exceptions for review.
Stock and order management
Automate inventory updates, reorder triggers, supplier communications, and order confirmations across multiple platforms.
HR onboarding and payroll
New employee data flows automatically from recruitment systems into payroll, benefits platforms, and access management tools.
Customer service workflows
Route enquiries, update CRM records, trigger follow-up emails, and escalate issues based on predefined rules.
IT helpdesk automation
Password resets, software provisioning, ticket routing, and system health checks happen without manual intervention.
How Logiq Group delivers RPA
We don't force generic software into your business. Our process starts by understanding how your team works, then configuring automation to fit. Whether you're running HARMONiQ, NetSuite, MYOB, SAP, or another ERP system, we build smart workflows using tools such as Power Automate alongside your platform's built-in capabilities.
We follow a proven process: discovery, implementation, and ongoing support. Our approach combines local expertise with global capability to deliver automation that actually works for your business.


Tools we use:
-
Microsoft Power AutomateOur core tool for automating workflows across your apps and ERP.
-
ERP-native automation toolsLeveraging what your system already offers.
-
Integrations and scriptingFor syncing systems and streamlining data entry where needed.
THE FUTURE OF RPA AND AI
Building the foundation for tomorrow
AI-powered bots, predictive analytics, and multimodal automation are reshaping how businesses operate. RPA serves as the foundation for businesses wanting to stay competitive.
Companies that automate now position themselves to adopt future advances without starting from scratch.


Ready to work smarter?
Let's talk about where automation could take the load off your team and give your business the edge to grow.