Elevate: Pay-As-You-Go Support
Perfect for businesses that want flexibility without ongoing commitments. Elevate customers pay as they go for support and receive user manuals for self-training. Bug fixes are always free of charge.
Monthly Subscription Plans
For predictable costs and priority access to our team, choose between:
- Flex Plan: Covers the first 30 minutes of each new project or ticket logged, with discounted standard support rates for additional help.
- Design Plan: Covers the first hour of each new project or ticket, with discounted standard support rates.
Consulting & Development
These services are designed for new projects or new features that you want implemented in your system. Whether you're expanding capabilities or adding functionality, our team can help bring your vision to life.
Support Plan Add-Ons
We offer additional services to meet your specific customer needs. Popular add-ons include additional meetings for dedicated consultation time, specialised integration support to connect your ERP with other systems, and Agility cards for quick system tweaks and improvements.
One-on-One Online Sessions
Most training happens through personalised online sessions tailored to your team's specific needs and skill levels.
On-Site Training
If there's a particular focus area you need training on, we can arrange face-to-face training at your location.
Self-Training Resources
Comprehensive user manuals are available for self-paced learning and are included with all Elevate support plans.
Free Quarterly Webinars
Join our quarterly webinars to learn about new features, best practices, and system optimisation tips.
Annual Group Training
Each year we host a dedicated group training day where businesses can learn alongside others and dive deep into advanced system features.