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2025 Harmoniq Support Plans

Company Name

Email

Users

Free

Pay-As-You-Go

Rates are: Standard Support ($225), Consulting ($250), Development ($350)
Bug Fixes
User Training Online
Monthly Account Manager Meeting
Project Requirements Scoping
System Updates

$250/update

Standard

$450/ month

+ $15/ user

General User Requests for Support
Bug Fixes
First 30 minutes on any project/ticket
How-To Questions
Layout Changes
User Training Online (30 min)
Monthly Account Manager Meeting
Project Requirement Scoping
Discounted Support

Out of contract rates are: Standard Support ($200), Consulting ($235), Development ($310)
System Updates

Advanced

$1450/ month

+ $25/ user

General User Requests for Support
Bug Fixes
First 1 hour on any project/ticket
How-To Questions
Layout Changes
User Training Online (1hr)
Monthly Account Manager Meeting
Project Requirement Scoping
Discounted Support

Out of contract rates are: Standard Support ($200), Consulting ($235), Development ($310)
System Updates

Add Ons

Additional Meetings

$200/meeting

Additional regular meetings with your account manager - some clients have 1-2 meetings per week to work on active projects and tickets

No. of Meetings

BI Dashboards

$50/month

Build dashboards within HARMONiQ and have them hosted in a browser for easy access on screens around the office or on your phone while on the go

Kanban Views

$50/month

Build drag and drop kanban views to update the status of any objects in HARMONiQ. E.g. drag opportunities between statuses in your sales pipeline

Akahu Bank Feeds

$10/month

Connect your bank accounts to Harmoniq using Akahu to speed up bank reconciliations.

Integrations

$100/month

Per external integration with websites, EDI or other third party systems. Excludes other chargeable plugins such as Akahu and Xtracta etc

No. of Integrations

Freight Integration Plugin

Freight Integration Plugin

$50/month

Integrate with third party freight providers including GoSweetSpot, Post Haste, Smartfreight etc

Agility Module

$500/month

Access to advanced agility customisation features (custom calculators, calculated properties, custom types, property connections etc)

Xtracta

$37/month

Import purchase invoices directly into Harmoniq using Xtracta OCR software

Onsite Consulting

Onsite Consulting

$600/month

Select the option of having additional days of onsite consulting to further improve your use of HARMONiQ. Choose between a quarterly or bi-annual visit from one of our consultants. Pricing is per month

Cloud Hosting

$45/user/month

Have your HARMONiQ system hosted on XIT cloud servers removing the need for in-house hardware. We take care of all server maintenance, back-ups, and security. Price includes SQL server standard licensing

No. of Server Users

Subtotal $0

Add-ons $0

Total $ 0/month

Click here to review Terms and Conditions

Terms and Conditions

Pricing is valid until 31 December 2025, subject to review

Minimum contract term is 12 months, then 3 month's notice required for changing plan.

User count will be verified against Micronet licencing data and updated as required.

Onsite Consulting excludes travel costs

Fair use applies.

Logiq Group reserves the right to review pricing or cancel the contract.

For the first 12 months post go live, customers are required to be on the Advanced plan

Join Logiq

For improved decision making, increased oversight and increased business confidence.

Lets get started

139 Princes Street
Hawera 4610
New Zealand
0800 564 471
contact@logiqgroup.nz
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